Frequently Asked Questions – Cloud Street (FAQs)

Vaping is the act of inhaling vapor produced by an electronic device called a vape or e-cigarette. Instead of burning tobacco, vapes heat an e-liquid that may contain nicotine, flavoring, and base liquids such as propylene glycol (PG) and vegetable glycerin (VG). This creates a smooth, flavorful vapor — without smoke, tar, or ash.

A vape device uses a battery to power a small coil, which heats up the e-liquid stored in a pod or tank. When the liquid reaches a certain temperature, it turns into vapor that can be inhaled. Most pod kits have simple draw-activation or button-activation systems, making them easy to use.

At Cloud Street, we stock a wide range of vaping essentials, including:

• Starter Kits & Pod Kits
  
• MTL (Mouth-to-Lung) Devices
  
• Pod Mods & Tanks
  
• Disposable Vapes
  
• Nicotine Salt & Freebase E-Liquids
  
• Coils, Batteries, Chargers & Accessories
  

Everything you need for your vaping journey — in one place.

Yes. As of 2025, vaping is legal for adults in Pakistan. There are no nationwide restrictions on the use or sale of vape products. However, we promote responsible retailing and sell only to customers aged 18 and above.

You must be 18 years or older to purchase any vape product from Cloud Street, whether online or in-store. We strictly follow an 18+ policy and may request ID verification when needed.

While not risk-free, vaping is significantly less harmful than smoking traditional cigarettes because it does not burn tobacco or produce tar and carbon monoxide. It’s considered a safer alternative for adult smokers looking to transition away from tobacco.

Yes — many smokers have successfully used vaping as a harm-reduction tool. With controlled nicotine levels and smoother delivery, vaping can help you gradually reduce nicotine intake. However, results vary, and we recommend consulting a healthcare professional if you’re planning to quit smoking completely.

E-liquids contain four main ingredients:

• Vegetable Glycerin (VG) – for dense vapor
  
• Propylene Glycol (PG) – for throat hit
  
• Flavorings – for taste
  
• Nicotine (optional) – in various strengths

All our e-liquids are authentic and quality-checked from international manufacturers.

Nicotine Salt (Nic Salt) e-liquids provide a smoother throat hit and faster nicotine absorption, ideal for pod systems.

Freebase e-liquids offer a stronger throat hit and are used in sub-ohm or mod devices.

Both types are available at Cloud Street in various strengths.

If you’re new to vaping, we recommend Pod Kits or MTL (Mouth-to-Lung) devices. They are compact, easy to use, and mimic the draw of a cigarette — making them perfect for those transitioning from smoking.

Visit us in-store at Shop #04, Saima Liberty, Tariq Road, Karachi for personal guidance.

Nicotine preference depends on your smoking habits:

• Heavy smoker: 25–50mg Nic Salt
  
• Moderate smoker: 12–25mg Nic Salt or 6mg Freebase
  
• Light smoker: 3mg Freebase or 10–12mg Nic Salt

If unsure, our team can help you choose the right strength via WhatsApp.

Yes! We carry a large variety of disposable vapes from top international brands — perfect for convenience, travel, or testing flavors before switching to a refillable pod system.

Absolutely. Cloud Street guarantees 100% authenticity.

We source all products directly from authorized distributors in the USA, UK, Malaysia, China, and the EU. No clones, no counterfeits — only original, sealed, brand-verified vape devices and e-liquids.

Yes, our flagship outlet is located at:

Cloud Street

📍 Shop #04, Saima Liberty, 153-A Tariq Rd, beside SUBWAY, Block 2, PECHS, Karachi.

Come visit us for personalized service, same-day pick-ups, and expert advice.

Yes! Cloud Street offers nationwide delivery across Pakistan, including major cities like Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Peshawar, Quetta, Hyderabad, and many more.

• Karachi: Same-day or next-day delivery (depending on location).
  
• Other Cities: 1–3 business days, depending on the courier service.
  

Tracking details will be provided after dispatch.

Delivery within Pakistan is charged at a flat standard rate, but we offer free delivery on orders above PKR 10,000/-

Orders in Karachi may qualify for same-day delivery.

Yes. We offer Cash on Delivery (COD) throughout Pakistan.

You can also pay via Bank Transfer, Easypaisa, or JazzCash for convenience.

Simply browse our products, add them to your cart, and click Checkout.

Choose your preferred payment method, confirm your delivery address, and we’ll take care of the rest.

You can reach us anytime on WhatsApp or call:

📞 +92 323 2052959

Our support team is available to assist with product questions, order tracking, and after-sales support.

If your product arrives damaged or not functioning, contact us immediately via WhatsApp or email.

We’ll evaluate the issue and offer a replacement or refund according to our Refund Policy.

Our Tariq Road outlet accepts both cash and card payments (Visa/MasterCard).

You can also use Easypaisa or JazzCash for contactless transactions.

We stock top global brands including SMOK, Uwell, GeekVape, Vaporesso, RELX, MYLE, JUUL, Oxva, ElfBar, and many more.

All products are original and sourced directly from certified distributors.

• Always use the original charger.
• Avoid overcharging or exposing batteries to heat.
• Keep devices away from children and pets.
• Buy only authentic coils and liquids to prevent damage or health risks.

ecause we combine authenticity, service, and trust.

We deliver premium vape products, expert guidance, fast shipping, and unbeatable after-sales support — all under one brand built for Pakistan’s vaping community.